Your well-being is our priority

1xbd Responsible Gaming — Build Safe & Healthy Gaming Habits

Gaming is meant to be fun — it should never become a burden. At 1xbd, we believe responsible gaming isn't just about following limits; it's about looking after yourself. We're committed to helping you do exactly that.

18+
Age Restriction
24/7
Support
5
Protection Tools
Free
Assistance

Core principles of Responsible Gaming

How we keep your gaming experience safe and enjoyable at 1xbd

Spending Limit

Set a limit on how much BDT you bet daily, weekly, or monthly. If you reach your limit, the platform will automatically alert you.

Time Limit Management

Playing for long stretches without a break is not good for your health. Set a daily session time limit and take regular breaks — you'll play better with a clear head.

Breaks & Cooling-Off

Feel like you need a break? Set a cooling-off period anywhere from 24 hours to 6 months. You won't be able to log in to your account during this time.

Self-Exclusion Feature

If things feel like they're getting out of hand, activate long-term Self-Exclusion. It's completely free.

Minor Protection

1xbd is strictly for users aged 18 and above. Parents can use parental controls on their devices to prevent minors from accessing the platform.

Expert Support

Our trained support team is always ready to help you deal with gaming addiction. You're not alone — we're here for you.

What is Responsible Gaming and why does it matter

Responsible Gaming means keeping gaming or betting a healthy form of entertainment — where you decide when to play, how much to play, and how much to spend. At 1xbd, Responsible Gaming is not just a policy; it's part of our culture.

Many people convince themselves that the next bet will recover what they lost — and that's where the problem starts. 1xbd always reminds you: gaming is entertainment, not a source of income. Winning and losing are both part of the experience — take each in stride.

Many gamers in Bangladesh are still unfamiliar with the concept of responsible gaming. That's why 1xbd is publishing this information in Bengali — so every user can understand it in their own language.

Remember: responsible gaming doesn't mean less fun. It simply ensures that gaming doesn't affect the other important areas of your life.

How do you know when there's a problem?

Gaming addiction develops gradually — it doesn't happen overnight. Watch out for these warning signs:

  • You're spending beyond your budget and can't seem to get it under control.
  • Placing more bets to try to recover lost money.
  • You feel anxious or irritable when you can't play.
  • You're hiding your gaming from family or friends.
  • You're spending less time on work, studies, or family.
  • You're borrowing money or dipping into your savings to gamble.

If any of these signs apply to you, don't wait — reach out to our support team. In line with 1xbd's Responsible Gaming guidelines, we are ready to help you at no cost.

How to plan your budget the right way

The first step in responsible gaming is setting a clear budget. At the start of each month, decide how much you can afford to spend on entertainment. That budget should be a small portion of your monthly income — an amount you can lose without affecting your daily life.

  • Start by deducting your essential monthly expenses — rent, groceries, bills.
  • From what remains, set aside a portion for savings.
  • Allocate a maximum of 10% of what's left as your entertainment budget.
  • Within that entertainment budget, set aside a specific amount dedicated to gaming.
  • Set a deposit limit on 1xbd to make sure you never go over budget.

Strictly prohibited for anyone under 18

The strictest aspect of 1xbd's Responsible Gaming policy is age verification. We confirm a user's age at registration via national ID or birth certificate. Any account found to belong to a minor is closed immediately.

If you believe your child is attempting to access the platform, contact us right away — we will take immediate action.

1xbd's Responsible Gaming program follows internationally recognized GamCare and BeGambleAware guidelines. We believe it is our responsibility to foster a healthy gaming environment.

Stay free from financial stress

Gaming is never a solution to financial problems. If you're under financial pressure, stay away from betting — placing bets in that state is likely to make things worse. 1xbd's Responsible Gaming guidelines are clear: never bet with borrowed money or money you can't afford to lose.

We offer a Reality Check feature for players — a notification appears every hour or at a set interval showing your current session time and spending, making it easy to stay aware of where you stand.

Check yourself

If you answer "Yes" to more than 3 of the questions below, you should seek help.

1

Are you spending more on gaming than your budget allows?

2

Do you find yourself betting more after a loss to try to win it back?

3

Do you feel down or restless when you're not playing?

4

Are you trying to hide your gaming from people close to you?

5

Have you ever borrowed money or taken a loan to fund your gaming?

Warning Signs
  • Sleep disruption or staying up late to play
  • Difficulty focusing at work
  • Strained family relationships
  • Can't stop thinking about the game
  • Betting with money meant for food or medicine
Get Support Now

Our team is available 24/7 for any Responsible Gaming support you need. Reach us via live chat or email.

[email protected]

Our safety tools

Tools 1xbd provides to ensure responsible play

Deposit Limit

Set daily / weekly / monthly deposit limits

Time Limit

Set a daily limit on how many hours you want to play

Reality Check

View your session summary at regular intervals

Cooling-Off

Take a break from 1 day up to 6 months

Self-Exclusion

Temporarily suspend your account for an extended period

How do I set a limit?

Set up your responsible gaming settings in just a few steps

1
Log in to your account

Log in to your 1xbd account and go to the Profile section.

2
Open the "Responsible Gaming" menu

In Settings, click on the "Responsible Gaming" option.

3
Set your preferred limits

Deposit, time, or loss limit — choose what you need and set your value.

4
Confirm

Save your limits. Most limits take effect immediately.

5
Contact support if you need help

If you run into any issues, our live chat team is ready to guide you.

Responsible Gaming benefits

Following healthy habits makes gaming truly enjoyable

Peace of Mind
Sticking to a budget means less stress over wins and losses.
Family relationships stay healthy
Sticking to set gaming hours means you can still give your family the time they deserve.
Financial stability
Knowing your limits makes it easier to avoid overspending.
Long-term enjoyment
Playing responsibly means you can enjoy gaming for the long term.
Better focus at work
Good time management keeps both your professional and personal life on track.

Play safe, play happy

Use the Responsible Gaming features on 1xbd. Set your limits and enjoy gaming as genuine entertainment.

Frequently Asked Questions about Responsible Gaming

What you want to know

Yes, all of 1xbd's responsible gaming tools — deposit limits, time limits, cooling-off, and self-exclusion — are completely free to use. There are no additional charges.

Yes. Once Self-Exclusion is activated, you won't be able to log in to your account, but your balance will remain fully secure. Once the exclusion period ends, you can withdraw after completing the required verification.

At 1xbd, cooling-off periods can be set for 24 hours, 7 days, 30 days, or 6 months. During this time, no bets or deposits will be possible.

Contact our support team directly. We can review accounts and take the necessary steps on behalf of family members. Everything is handled with complete confidentiality.

Lowering your limit takes effect immediately. However, increasing a limit comes with a 24-hour waiting period — to prevent impulsive decisions in the heat of the moment. This is for your own protection.
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